Courtesies

Prior to arrival

We recommend that you leave all jewellery and valuables in your room before coming to the spa.
Male guests are advised to shave prior to all facial treatments to ensure that maximum results are achieved.

We recommend using Six Senses Spa facilities prior to any treatment. This will stimulate your blood and lymphatic systems and enhance the benefits of your spa treatment.

Arrival

Please arrive 30 minutes prior to your treatment in order to complete your health assessment form and take time to relax in the tranquil surroundings of our spa before your treatment.

Consultation

Personal consultations are offered to determine your specific needs and to allow us to design your treatment experience or a more comprehensive spa schedule.

Late arrivals

Out of respect for other guests’ reservations, please be aware that we are unable to extend your treatment time in case of late arrivals.

Cancellations

Please allow five hours’ notice on individual treatments and 24 hours’ notice on spa packages; otherwise, 50 percent of the treatment price will be charged. Failure to keep your appointment will result in a 100 percent treatment charge.

During your stay

In consideration of other guests, smoking and active mobile phones are not permitted in the spa. Six Senses Spa is a sanctuary of peace and harmony, so please be aware of the volume of your voice so as not to disturb other guests.

After your treatment

We recommend that you do not sunbathe after any massage, body treatment or depilatory waxing for at least six hours. To extend your spa experience at home, a variety of spa products are available for purchase at the Spa Gallery.

Spa Slippers

The Six Senses Spa strives to provide a spa and bathing experience free of disposable plastic and avoidable waste. We kindly request to return the slippers provided by the spa before checking out to avoid incurring a supplementary fee of CHF 25 per pair.

Payment

For hotel guests, all treatments will be charged to your guest room folio and will appear on your account at the time of departure from the hotel. Otherwise, major credit cards or cash are accepted at the spa reception. All treatments include VAT of 8.1 percent.