When will you travel?

Book directly at The Alpina Gstaad - stay 6 nights or more; and enjoy our special Long Stay Package (conditional offer)

Modify or cancel a reservation

Concierge and related services

Our concierge hosts, among them members of Les Clefs d'Or, will go the extra mile to make your stay special during your time in Gstaad. Offering personalized service, they guarantee that all your arrangements will run smoothly.
The concierge will also be pleased to put guests in touch with certified ski instructors.


Our concierge team is available to answer any questions you may have by email at or by phone: +41 33 888 98 86



The OK:GO initiative provides information here on our infrastracture and services that may support special needs accessibility. 


State-of-the-art electric bicycles are available to guests of The Alpina Gstaad only in summer. Please see the Concierge.


Breakfast buffet is served in Sommet Restaurant from 7 – 11am.

Chauffeur Services and Car Fleet

Knowledgeable, experienced chauffeurs are on standby for complimentary local transfers from 9am to 12 midnight.
The hotel also offers complimentary transfers from and to Gstaad railway station with its fleet of all-electric Teslas Model X and Mercedes V-class. 
The driver will wait for you on the arrival platform and will also offer assistance with luggage.
The Alpina Gstaad is proud owner of the Sea Ice Fiat 500e available for your rental.

Check-in & Check-out

Your room will be available on the day of your arrival from 3pm forward, and on the day of your departure until 12 noon.


The Tree House Club is a space entirely dedicated to play and adventure.
Under the attentive gaze of trained childcare professionals, younger guests can enjoy a range of fun activities designed by the team.
Children under the age of 4 must be accompanied by an adult.

Electric Vehicle Charging Stations

The Alpina Gstaad provides charging stations for hotel guests, adapted for most electric vehicles (including Tesla Connectors & Porsche Destination Chargers). Kindly contact our concierge hosts for details on the charging fees and other information.

Hair Salon

Pamper yourself in the in-house salon run by Françoise.

Opening hours:
The Hair Salon is closed during the off-season. Françoise will welcome you again from 7th June.
Appointments outside business hours upon request.

Internet & Electrical Current

Wired and wireless internet connections are available free of charge throughout the hotel. Main voltage 220V. A selection of adapters is available from the Concierge desk.


The Alpina Gstaad has a covered car park that guests may use for which a fee of CHF 30 per car night will be charged. Valet parking service also provided.


We accept American Express, VISA, MasterCard, Eurocard, JCB, Diners Club, China Union Pay and Maestro.

Pets & Four-legged hotel guests

We are happy to welcome your little companion. In case you visit our restaurants or our Six Senses Spa we advise you to leave your dog in your room. Dogs are accepted in our Alpina Lounge & Bar and on our terrace until 7 pm. Afterwards, only small dogs remaining in a basket or pet-specific carrier bag and placed under your table are permitted. For our four-legged hotel guest we charge CHF 80 per day excluding food. Presence in the room is required when any member of the hotel staff (such as housekeeping or engineering) is in the room while the dog is present. Dog shall be kept on a leash or in a carrier for so long as such member of the hotel staff is present. Room cleaning is to be scheduled in advance for a time when the dog is not in the room. Additional cleaning or repairs required, even if discovered after departure from the Hotel, are charged on the guest account.

Shuttle Service

For your comfort and convenience, our staff will gladly pick you up at the railway station in Gstaad or at Saanen airport.
From 9am to 12 midnight a free shuttle service is available for our guests to the foot of the slopes and to several restaurants in Gstaad.

Ski and sport store

Find your sports equipment in the in-house active outdoor sports boutique by Silver Sport.
Currently closed for the off-season, Silver Sport will reopen on 7th June.